We are aware of a temporary network issue on the Saturn server affecting some email and webspace accounts.

Our engineers are on site to resolve the issue and we apologise for any inconvenience.

We have been alerted to a major power outage in Telehouse North TFM1. Presently this has affected LINX and LONAP peering resulting in decreased traffic though these peers.

Staff at Telehouse North are currently trying to rectifying the issue.

This will be affecting many ISP’s not just ADSL24.

Engineers are working on this and as soon as we have any further information we will update this post.

BT have advised us that some routing re-configuration needs to be carried out to alleviate anticipated problems that would result in congestion on the network. Whilst this is undertaken, customers may experience a loss of service that may last up to 15 minutes. Re-connection of services should be automatic as the network resumes normal service.

Although we generally prefer to give much more advanced notice of such planned maintenance, BT have only just today informed us that this work may be service affecting and thus we’ve posted this message as soon as we were informed.

Thank you,

ADSL24

Sunday 10.45am

Our engineers are currently working on a problem that has been detected on the Saturn Server.

This will be affecting e-mail and web space on some customer accounts.

As soon as we have any further information it will be published here.

We apologise foe any inconvenience caused,

ADSL24 NOC

BT are working with hardware vendors to investigate the fault.

Engineers have been despatched to site.

Dialing Codes afffected:
01202 01206 01269 01294 01323 01405 01453 01555 01569 01628 01873 01952
0286632 0286634 13234 01873 01952 0286632 0286634

Regards

ADSL24

Our technicians are currently investigating a problem with our main telephony server.

This is affecting inbound calls to our sales/support numbers.

We hope to have the issue resolved as soon as possible.

We apologise for the inconvenience.

ADSL24

Between the hours of 7AM and 8AM on Wednesday 26th May 2010 we shall be performing essential maintenance work on our back-end systems.

This will affect the facilities within the My account, ADSL checker and sign up pages which will be temporarily unavailable during this time.

We apologise in advance for any inconvenience this may cause.

Regards

ADSL24

All future maintenance notifications and reported issues shall now be posted directly on this service status page.

Thank you,

ADSL24 NOC